Doing Council Business
This will be a quick blog. A interesting fact came up at this mornings Cabinet. Namely, how much does it cost Cornwall Council for people to access some of its services? The following figures are per transaction for a service (Council Tax)
Internet/CC website 70p
One Stop Shop (face to face) £20
(edit) I tried to make this a quick point, but I think from a post comment it needs to be expanded.
These figures were give by the Leader of the Council on costings for services. The example used was paying for Council Tax. Now the same rule could be used for other services that are offered online. My understanding the Council would wish more was paid/accessed via the online method. This in turn would save the tax payers more money.
I still believe in the human touch if you have a problem is still the best way to go, but I thought I would highlight this issues as we are facing difficult times for the next few years.
Not saying anything will happen, but I thought these were interesting facts.